Abstract
Virtual-First is a new patient enquiry system and workflow to provide a screening
virtual orthodontic consultation to a potential orthodontic patient. The workflows
and systems presented in this paper are an example of how virtual technologies can
be integrated by an orthodontic practice, as an additional supplement, to provide
a more engaged, educational and screening model for new patients potentially reducing
time and costs that are associated with existing traditional orthodontic consultation
models. Using Artificial Intelligence (AI) driven technologies, automated or semi-automated
responses can be created to increase practice efficiency and reduce administrative
time and errors by the orthodontic teams and professionals. This paper also highlights
the challenges to technologies and provides advise on improvements in such systems
in the future.
KEYWORDS
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